Privacy policy
This policy describes how AB1 PLUS collects, uses and protects personal data, in accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act (loi Informatique et Libertés).
1. Data controller
The data controller is AB1 PLUS (SIREN 102 926 698), whose full identity appears in the legal notice. Data protection officer : .
2. Data collected
- Contact / quote / buyback form: surname, first name, company, email, phone, message content.
- Orders (quote + transfer): identity, delivery and billing details, purchase history.
- Audience measurement: anonymised traffic data (subject to your cookie consent).
3. Purposes and legal bases
- Handling requests and quotes : pre-contractual performance (art. 6.1.b GDPR).
- Fulfilment of orders, delivery, invoicing : performance of the contract (art. 6.1.b).
- Compliance with legal obligations (accounting, warranties) : art. 6.1.c.
- Anonymised audience measurement : consent (art. 6.1.a), revocable at any time via the cookie banner.
4. Retention periods
- Unconverted contact requests : 12 months.
- Client data and invoices : legal accounting and tax period (10 years for accounting records).
- Audience data : 25 months maximum, then deletion or aggregation.
5. Recipients
Your data is intended solely for AB1 PLUS's internal departments (sales, logistics, support) and, where applicable, our hosting and delivery providers, strictly within the limits of their tasks. It is neither sold nor transferred to third parties for advertising purposes.
6. Your rights
You have a right of access, rectification, erasure, restriction, objection and portability of your data, as well as the right to define post-mortem directives. You may exercise them via our contact form. You have the right to lodge a complaint with the CNIL.
7. Certified erasure of data on devices
In accordance with our refurbishment and ITAD activity, every storage medium that passes through our workshops undergoes secure, certified erasure before any reuse or resale. A certificate of erasure is drawn up and provided on request, notably in the context of fleet buyback. No device is put back on the market with residual data. See our Compliance page.
8. Security
AB1 PLUS implements appropriate technical and organisational measures (HTTPS, restricted access, erasure procedures) to protect your data against any unauthorised access, loss or alteration.
9. Cookies
The use of cookies is described in the cookie policy.
10. Changes
This policy may be updated. The applicable version is the one published on this page.