General terms of sale & service — Professionals / ITAD
Applicable to the relationship between AB1 PLUS (SIREN 102 926 698) and its professional clients, for the sale of refurbished fleets in semi-wholesale, the buyback of IT assets and ITAD (IT Asset Disposition) services.
1. Scope
These terms apply as of right to professionals (companies, public bodies, associations, resellers) contracting with AB1 PLUS. Any order or buyback slip constitutes acceptance. They prevail over the client's purchasing terms, unless expressly agreed otherwise.
2. Sale of refurbished fleets (semi-wholesale)
- Quote: firm offer within 48 working hours, specifying model, grade, volume, degressive unit price and lead time.
- Reconfiguration / imaging: installation of the client's system image, domain join, licences — on a validated specification.
- Warranty: 12 months, extendable to 24 months, with buffer stock and adapted SLAs on fleets under contract.
- Payment: bank transfer at 30 days (unless otherwise agreed), professional invoicing.
3. IT asset buyback
AB1 PLUS buys back professional equipment at end of use on the basis of a joint inventory. The buyback value is set by a firm offer after appraisal (model, generation, condition). Payment is made after receipt, inspection and erasure of the equipment.
4. ITAD service — erasure & certificates
- Certified erasure: every storage medium undergoes secure erasure compliant with current standards, before any reuse, resale or destruction.
- Certificate of erasure: AB1 PLUS provides the client with a certificate of erasure per device (serial number, method, date, result), valid for its GDPR obligations and its audits.
- Destruction: if reuse is impossible, the medium is physically destroyed and the destruction attested.
- Traceability: full report of reuse, recycling and WEEE treatment.
5. Transfer of ownership and liability
Ownership of the transferred equipment passes to AB1 PLUS upon physical handover (collection/handover), after inventory. The client warrants being the legitimate owner of the equipment and undertakes to have extracted or backed up any useful data before handover ; AB1 PLUS, for its part, guarantees the certified erasure of residual data.
6. Delivery and collection
The arrangements (on-site collection by AB1 PLUS, dock handover or shipping) and the costs are defined in the offer. Lead times are given as an indication and do not constitute an essential condition.
7. Liability
AB1 PLUS's liability is limited to the amount of the order or service concerned. AB1 PLUS shall not be held liable for indirect damages, loss of business or loss of data, except in the case of gross negligence or wilful misconduct.
8. Confidentiality and compliance
The parties undertake to process data in accordance with the GDPR. The certificates of erasure constitute documentary proof of the compliance of the ITAD service.
9. Applicable law and disputes
French law. In the event of a dispute, the parties seek an amicable agreement before any action, after which the competent courts of the jurisdiction of AB1 PLUS's registered office have sole jurisdiction.